The Kano Model was developed in the 80s by Professor Noriaki Kano. It is based on the concept of customer quality and provides a simple ranking scheme which distinguishes between essential and differentiating attributes.
08
Mar
Mar
On International Women’s Day, Pamela Hellig celebrates the first women actuaries, and charts the rise and demise of the Lady Actuaries Dining Society.
02
Mar
Mar
Pamela Hellig considers the main points product development actuaries may need to think about when designing and pricing products in an IFRS 17 world.
28
Feb
Feb
It’s been said that the greatest challenge posed by IFRS 17 is its data requirements. But is this really the case?
15
Feb
Feb
Andries Beukes asks: How do actuaries allow ourselves to be creative outside of our very narrow comfort zone?
21
Jan
Jan
Andries Beukes considers how implementing a Lean culture sets the scene for effective data governance, enabling organisations to achieve great results.
17
Jan
Jan
A global insurer was able to embed a culture of continuous improvement, with centralisation of the finance functions and a reduction of 30% in the finance reporting timetable.