Andries Beukes asks: How do actuaries allow ourselves to be creative outside of our very narrow comfort zone?
Over the last few weeks, we have published a series of articles on common pitfalls we have come across when companies take on process improvement projects that involve the automation of tasks. This last instalment will examine how to deal with exceptions – as constructive as automation can be, sometimes it’s just not worth the bother!
Andries Beukes considers how to avoid inadvertently locking inefficiencies into new processes.
Andries Beukes explores the role of HR in actuarial process improvement. While HR mismanagement can be an issue, get it right and your project will be far more effective.
How a lack of foresight and flexibility during a transformation project can lead to duplication of work and an accumulation of hidden costs.
An introduction to a four-part series of blogs about the pitfalls of actuarial process improvement, and where the invisible gorilla fits in.
In the last instalment of my transformation series, I’m going to spare you the analogies and boil down years of involvement in a variety of transformation projects into four practical lessons my team and I have learnt from those that worked well.