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To Rachel Long, Director of Actuarial Services at MBE, the most dangerous phrase in the financial services industry is We’ve Always Done It This Way. “I firmly believe that when companies embrace a culture of change, they maximise their potential,” she says.
And it is this passion for finding opportunities to make things better that Rachel, a Fellow of the Institute and Faculty of Actuaries, brings to the MBE team. Since starting her actuarial career in 2007, she has taken on every task in regulatory reporting, project leadership and product development with a focus on affecting positive change in the industry.
Having witnessed first-hand the constant challenges that actuarial and finance teams face in balancing the demands of ‘business as usual’ tasks alongside the urgency of project deliverables, Rachel promotes working collaboratively and in partnership with clients, to ensure that MBE offers the best long-term and sustainable solutions. A crucial part of delivering successful projects is empowering her team to question industry norms. “As a leader, it is my responsibility to inspire a culture of adaptation within my team. I always ask myself, ‘How can I, as a leader, inspire the people I’m working with to believe in the power of change?’”
Rachel’s technical actuarial experience, combined with her approachable, organised and proactive manner, have earned her the trust of her clients and the respect of her MBE colleagues.
“I want to ensure that we utilise the diverse and complementary talents of the MBE team to help clients realise potential in their existing structures through providing collaborative, long-term solutions.”